Zap Attachment Viewer App provides a consolidated view of all attachments in emails as well as notes for a particular record.  This list is displayed in a “Web Resource” which can be manually added to any form!

Below shows screenshot of “Attachment Viewer” added to Case form:

We are happy to let you know that we have now (March 2020) added the “Attachment Preview” feature. So you will not need to download the attachment in-order to preview.

To Preview attachment, Right Click and select “Preview”: (as shown in screenshot below)

Few points to note regarding Preview feature:

  1. Only attachments of type image and pdf can be previewed.
  2. Attachments need to be present in Dynamics 365 (and not in external storage)

Below are some useful links to get started quickly:

Product Page:

Support Page:

Please feel free to email if you have any questions.