Zap Attachment Viewer App provides a consolidated view of all attachments in notes, emails as well as portal comments for a particular record. This list is displayed in a Web Resource which can be manually added to any Dynamics 365 form! (most commonly used in Account as well as Case forms)
Completely Revamped (Nov 2022): This release doubles the features available earlier!!! Some of them are gallery view, drag-and-drop, rename file names, etc
In Microsoft Dynamics 365 CE / Power Apps, you can attach documents (or any other file) to notes (one attachment per note can be attached). Further, you can also track sent and received emails to the record (account/ case or any other entity) which may also have attachments.
Now there is no summarized view where you could see all the attachments linked to this record. The attachments could be in notes, linked emails and portal comments.
To view attachments, you may have to patiently scroll through the timeline view of the record … hide/unhide email threads …and may probably could get lost !
This is such a waste of precious time which your sales team could have utilized for selling or your support team for offering better customer service.