“Quick Response” feature added to Dynamics New Email Form – allowing agents to compose email faster by auto-populating recipients, subject & body – when using Zap Helpdesk App for Dynamics 365 for Customer Service

Zap Objects: Helpdesk App provides a very powerful Customer-Service functionality which has been built on top-of Dynamics 365 for Customer Service platform. To get a high level overview of the Email-to-Case [...]

By |March 6th, 2024|Zap Helpdesk - Email to Case App|


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