Zap Email parser extracts email data to create NEW Records (in Power Apps / Dynamics 365 CE). The App parses the email subject and body based on the templates & parsing rules that have been set-up.
Use Case 1: Create leads automatically for emails received on your sales mailbox (Email-to-lead)
Most of the companies have a generic sales email address set-up (e.g. firstname.lastname@example.org) to which prospects can send sales related enquires. Wouldn’t it be great, if these enquiries can be added automatically to Dynamics 365 CRM as leads? Zap Email Parser can automate this for you!
Sample email received:
first name: Nick
last name: Cary
company: Zip Mart
topic: very interested in our email parser app
The Parser would extract the contents from these emails to create leads in CRM. This way, no enquiries go unanswered and are pushed to opportunities quickly! For details, refer blog: How to Setup Email-to-Lead in Dynamics 365 for Sales with Zap Email Parser App (link)
Use Case 2: Extracting data from Web forms
Many online businesses have web forms that visitors fill-in such as contact forms, support request forms, registration forms, survey forms etc. After a visitor submits the form, the content is sent to the web site owner via email.
Think how much time it would take you to manually extract email form data and then create corresponding records in CRM! Even if you receive such dozen submissions daily then it can literally take lot of your working time.
Further, the process of distributing leads to the sales team and reaching the prospects will also slow down. That’s where Zap Email Parser can help, bridging the gap between creating new records in CRM from forms on your website. For details, refer link.