How to avoid DORMANT Cases by sending automated follow-up reminders to Case Requestors / Customers to respond back to the Support Team – when using @ZapObjects Helpdesk App for Dynamics 365 for Customer Service

Zap Helpdesk App is the most comprehensive Customer Service solution built on Dynamics 365 for Customer Service platform! Occasionally, we come across Support Cases which become dormant as they have [...]

By |April 1st, 2022|Zap Helpdesk - Email to Case App|


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