How to alert / notify users about important information when a particular record is being accessed in Dynamics 365 CE / Power Apps (eg notifying the user that the Account is on Credit Hold whenever the record is accessed) using Zap Objects Notifications / Alerts App

Zap Notifications / Alerts App allows you to configure different types of notifications which could be shown to Users based on any event in the system or any action performed. [...]

By |June 29th, 2020|Zap Notifications App|

How New Enhancements (March 2020) to “Quick Email Reply” Section makes it faster for Support Agents to reply back to Customer when using Zap Helpdesk -Email to Case App for Dynamics 365 for Customer Service

Zap Helpdesk  App is the most comprehensive Email-to-Case solution built for Dynamics 365 for Customer Service. For details on various features and functionalities refer: https://zapobjects.com/apps/zap-helpdesk/ "Quick Email Reply" Section is [...]

By |March 14th, 2020|Zap Helpdesk - Email to Case App|
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