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Generate Email Engagement Report (email opens, links clicked, etc) and schedule to receive daily using Zap Report / View Scheduler App for Dynamics 365 Sales & Customer Service
Dynamics 365 for Sales & Service - Email Engagement allows to track when recipients opened your message, clicked a link, opened an attachment, or sent a reply. For more details, [...]
Scheduling Export of Reports to save to SharePoint using Zap Report / View Scheduler App for Model-Driven Power Apps and Dynamics 365 Sales & Service
Zap Report / View Scheduler App allows you to schedule Export of Reports to run at regular interval (Daily / Weekly / Monthly) and deliver in email. SharePoint is widely [...]
How to Copy / Clone / Duplicate Records and its child records (up to N levels) in just 1-Click using Zap Copy Record App for PowerApps / Dynamics 365 for Sales & Customer Service
Duplicating of record is one of those nifty features that doesn’t exist in PowerApps / Microsoft Dynamics 365 for Sales / Customer Service out-of-the-box. Using Zap Copy Record App you can [...]
Parse Emails to Create Leads automatically from email received when someone fills-in a Contact Us or Registration form on your website using Zap Email Parser App for PowerApps / Dynamics 365 for Sales
Nobody should waste time in copying and pasting data between Emails and Dynamics 365. Let our Zap Email Parser App do the boring work and capture data from your Emails. [...]
How to schedule PowerApps / Dynamics 365 Views to be received in Email automatically – on daily/weekly basis
Zap Report Scheduler App can Schedule Dynamics 365 Views / Reports / Excel Templates to be received in email inline or as attachment OR saved to SharePoint OR saved to [...]
How to create Case when customer sends email to Support Agent’s mailbox instead of Generic Support Mailbox when using @ZapObjects Helpdesk – Email to Case App for Dynamics 365 for Customer Service?
By setting up Email-to-Case in Dynamics 365 for Customer Service, you can automatically convert an incoming email to Case. This way all emails sent by customer to your support queue [...]
How Zap Helpdesk App for Dynamics 365 for Customer Service improves your Email-to-Case Support process
Zap Objects Helpdesk App is the most comprehensive Customer Service Support solution built on Dynamics 365 for Customer Service platform. Below is quick list of how Zap Helpdesk App can [...]
Case Lifecycle Management using different Case Statuses when using Zap Helpdesk App for Dynamics 365 for Customer Service
Zap Helpdesk App is the most comprehensive Email-to-Case solution built for Dynamics 365 for Customer Service. For details on various features and functionalities refer: https://zapobjects.com/apps/zap-helpdesk/ Your customer has submitted a support [...]
How to avoid DORMANT Cases by sending automated follow-up reminders to Case Requestors / Customers to respond back to the Support Team – when using @ZapObjects Helpdesk App for Dynamics 365 for Customer Service
Zap Helpdesk App is the most comprehensive Customer Service solution built on Dynamics 365 for Customer Service platform! Occasionally, we come across Support Cases which become dormant as they have [...]