Does your Support Team gets lost in reading the Email history in Case form when using Social Pane or Timeline View? Try out @ZapObjects Email Reader App for @MSFTDynamics365 for Customer Service & Sales CE / CRM… Now available @MSFTAppSource

Any Case / Ticket Resolution process normally goes through a series of back-and-forth email communication between the Customer and your Support Team. Your Support Team actually spends most of their [...]

By |July 22nd, 2019|Zap Email Reader App|
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