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Parse email data to create new case (Email to Case) with extracted values in Microsoft Dynamics 365 Customer Service CRM
Recently, we had a customer who was having a shared mailbox on exchange server which received support issues from customers in a pre-filled fashion, similar to below email: ================== [Client [...]
Capture lead from external websites (Web to Lead) in Dynamics 365 CRM using ZapObjects – Email Parser App
Many online businesses have web forms that visitors fill-in such as contact forms, registration forms, survey forms etc. Ideally those leads out to come in to your Microsoft Dynamics 365 CRM automatically. [...]