Duplicating of record is one of those nifty features that doesn’t exist in PowerApps / Microsoft Dynamics 365 for Sales / Customer Service out-of-the-box. Using Zap Copy Record App you can [...]
Duplicating of record is one of those nifty features that doesn’t exist in PowerApps / Microsoft Dynamics 365 for Sales / Customer Service out-of-the-box. Using Zap Copy Record App you can [...]
Duplicating of record is one of those nifty features that doesn’t exist in PowerApps / Microsoft Dynamics 365 for Sales / Customer Service out-of-the-box. Using Zap Copy Record App you can [...]
Are your users getting too many notifications (Email, Push, In-App) from Dynamics 365 / Power Apps... Do you want to provide your users, the flexibility to decide which notifications [...]
Zap Notifications Generator App allows bulk generation of Notifications: onDemand, based on Triggers Or based on Recurring pattern (Notification Types: In-App + Form + Email)! We are happy to [...]
In the context of Customer Service / Case Management, how do you achieve that your support agents see updates on Cases? For example, if an email was received for [...]
In Dynamics 365 for Sales, Customer Service or Power Apps, you can tag user/s in Posts in Timeline of Accounts, Cases, Leads, Opportunities or any entity . Now, when [...]
Zap Helpdesk Email-to-Case Solution provides a very powerful Email-to-Case functionality which has been built on top-of Dynamics 365 for Customer Service platform. To get a high level overview of [...]
It is a common practice for users to receive daily / weekly reports from Dynamics 365 Sales or Customer Service in email. This way they are kept updated with [...]
Zap Calendar Pro App gives you the ability to not only manage Team Activities (tasks, phone calls, appointments, etc) with ease but also enrich this data by adding information [...]
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