How do I purhcase a Zap App?
You can purhcase any of Zap Apps from our online store. If you have already taken the trial then just let us know your CRM organization name and we [...]
You can purhcase any of Zap Apps from our online store. If you have already taken the trial then just let us know your CRM organization name and we [...]
All our apps are licensed by user-tier which is based on the total number of enabled CRM Users. To find the enabled CRM users, browse to Settings >> Security [...]
Zap Objects offers few apps as free for commercial use. In-order to get your free license, register the license profile online. (Refer licensing KB articles for more info)
Yes, there is a configuration section in app where you can specify if you would like to copy over notes to: New Account, Existing Account, New Contact, Existing Contact [...]
Yes, if an account or contact already exist then you will receive duplicate detection pop-up message on lead qualification (same as when using the out-of-box lead qualify functionality).
No, the existing out-of-box lead qualification process stays the same and is not impacted. This additional functionality to skip creation of opportunity is an independent code and does not [...]
Yes, custom activities are also supported. You can filter by activity type from within calendar interface. Besides you could also pre-select which all activity types need to be shown [...]
Zap Helpdesk App includes Email Loop Protection by default. When Zap Helpdesk creates a new case, it checks to see if a case with a similar subject and sender [...]
Yes, absolutely. You can set the default values for Case entity fields like origin, priority, owner, etc in the configuration section. When a new case is created using Zap [...]
Zap Helpdesk App has an excellent feature called as "Forward to link an existing Case". This allows forwarding the email to support queue and have it automatically tracked against [...]