Zap PSA Time Tracking (Case Time Tracking Only)


*****Preferred Payment Mode is: Wire Transfer. For Credit Card, there is an additional processing fee*****

PSA Time Tracking is a module of our upcoming product: Zap PSA (Professional Services Automation) and can be licensed separately too!
Track and log time spent by support agents on cases directly from Case form! (Refer screenshots below:)

– Pricing is for 1-year. For multiple year pricing, email for a custom quote. – Pricing includes license for 1-production and 1-non-production environment.



A very common requirement with Customer Support teams is the ability to track time spent against Cases. This can help in understanding:

  • Which type of Cases are consuming the most time?
  • Do we need to hire or scale down?
  • How much to bill customer for support?

Now we can easily track time spent by your Support agents on Cases using Zap PSA Time Entry App.

Below are some screenshots:

Additional information

User-Tier (count of all crm users)

1-30, 31-60, 61-100, 101-200

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