Zap Case Time Tracker


Track and log time spent by support agents on cases directly from Case form!

– Pricing is for 1-year. For multiple year pricing, email for a custom quote.
– Pricing includes license for 1-production and 1-non-production environment.

If you are looking for an advanced Time Tracker App with Timer then refer our newly released app:



/* This product is now in support mode – only for existing customers. If you are a new customer then check out: Zap PSA Time Tracking App. */

A very common requirement with Customer Support teams is the ability to track time spent against Cases.
This can help in understanding:

  • Which type of Cases are consuming the most time?
  • Do we need to hire or scale down?
  • How much to bill customer for support?


Additional information

User-Tier (count of all crm users)

1-30, Unlimited

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