Zap Case Time Tracker


Track and log time spent by support agents on cases directly from Case form!

Refer App page for more details:

– Pricing is for 1-year. For multiple year pricing, email for a custom quote.
– Pricing includes license for 1-production and 1-non-production environment.



A very common requirement with Customer Support teams is the ability to track time spent against Cases.
This can help in understanding:

  • Which type of Cases are consuming the most time?
  • Do we need to hire or scale down?
  • How much to bill customer for support?

Now we can easily track time spent by your Support agents on Cases using Zap Case Time-Tracker!

Additional information

User-Tier (count of all crm users)

1-30, Unlimited

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